Thirdly, run "Logitech Gaming Software" as Administrator. If that is not the case, then kindly scroll down to **. Secondly, in "Devices and Printers" it should show up as "Gaming Mouse 502" and it may have a keyboard icon. It will always be a HID-complaint mouse there. In device manager it just says HID-Compliant mouse.I uninstalled that then did the driver update and the path I followed was Program Files> LGS>Drivers>LGSHidFilters then it says drivers up to date but the mouse still doesn't work.įind the LATEST driver listed for the G502 mouse (there might be several listed for this mouse.To those on the internet who come upon this thread, here is how I fixed it.įirstly, no driver exists for the 502 in Device Manager. I think I properly followed your instructions. Here is the location for the driver download if it claims those drivers aren't digitally signed, ignore it and continue anyway If the mouse modle is there install it, if it is not listed, select "have disk"Ĭhose the location of your downloaded drivers (this will work if they're in a zip, just extract the zip somewhere and navigate to that location not an exe) Then chose "let me pick from a list of devices" When it detects the mouse chose to "browse your computer for the driver" Go into the device manager, highlight whever mouse it has installed and uninstall it. if it's working in your bios and before windows loads, then stops working when you get into windows i'd say its a driver problem. if this one doesn't work, try another)ħb) if it isn't, then uninstall the drivers the mouse is using, detect new hardware, then chose then chose "let me pick from a list of devices"įind the LATEST driver listed for the G502 mouse (there might be several listed for this mouse. chose to "browse your computer for the driver" Make certain you get the version that matches no only the version of windows but matching if it's 64bit or 32bit.ĥ) run the install program as an administratorĦ) check the device manager and see if the mouse is still highlighted with a yellow "!"ħ) if it is, right click on the device and select install driver 1) in control panel - > device manager = uninstall all mouse related driversģ) stop it from installing drivers (it should be a yellow "!" in the device manager now)Ĥ) download the software from logitech located at this address, matching your OS.
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